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About Kedrion - Front Image

Website Data Protection Declaration

(Last update 24.07.2018)

1. General

1.1 This data protection declaration explains which personal data (the "Data") are processed when using the internet services of Kedrion International GmbH, FN265612g, Kärntner Ring 5-7, Top 501, 1010 Vienna, Austria ("Kedrion" or "we"), under www.kedrion.at ("our Website"), and how this Data is subsequently protected by Kedrion as the controller.

1.2 You will find information on our processing of Data below, or you may contact us at Tel.: +43 1 513 29 44-0, E-Mail: "officekint@kedrion.com". The Website contains links to third-party websites. We have no control over the content or privacy practices of these other websites. Please read the respective data protection provisions of these other websites that you visit.

2. Processing of Data

2.1 When you visit our Website, we process the Data that you voluntarily provide (e.g. in connection with a product or service request, contact form, registration, communication with you personally), such as title, name, contact data (telephone number, address, email address), and other Data, including sensitive Data (see below) that you provide.

2.2 Data that you submit via our website to (i) our group company Kedrion S.p.A. (Italy) in connection with a report on an adverse drug reaction or request for medical information, or (ii) to us regarding other inquiries and general information may contain special categories of data ("Sensitive Data") within the meaning of Art 9 EU General Data Protection Regulation ("GDPR"), namely especially health Data such as information on the doctor, drug, medication, type of side effect.

2.3 Cookies

2.3.1 Further, we may also automatically collect certain information from your device when you visit our Website. These information can include Data such as IP address, web browser, device type, unique device identification numbers, name of the file accessed, date and time of access, amount of data transmitted, notification of successful access. We may also collect information about how your device interacts with our Website, such as which pages were accessed and which links were clicked. Some of these Data may be collected by using cookies or similar technologies.

2.3.2 We use two types of cookies: (1) necessary cookies, without which the function of our website would not be possible or only to a limited extent, and (2) optional cookies for purposes of website analysis. By collecting this information, we can better understand who visits our website, where visitors come from and what content on our website they are interested in. We use this information for our internal analysis and to improve the quality of our website and to better tailor it to the interests of our visitors. Furthermore, the Data can be used to guarantee network and data security. Below you find further information on the use of cookies:

2.3.3 Necessary cookies

Cookie name / Purpose / Storage period

  • has_js / This Cookie is used for the purpose of facilitating browsing and the service provided to the user according to a series of criteria selected by the latter. / Valid for the browsing session
  • session cookies / This Cookie is used for the purpose of facilitating browsing and the service provided to the user according to a series of criteria selected by the latter. / 24 hours

2.3.4 Optional cookies

Cookie name / Purpose / Storage period

  • ga / This is a first party cookie that can only be accessed by the domain on which the JavaScript is run. Our cookie value is GA1.2.323868306.1435655643. This ID is later used by Google Analytics servers to calculate user, session, and campaign data. / Expires after 2 years.
  • -dc_gmt_UA-57791172-10 / Google Analytics: We use these cookies to record how visitors use our website. We use this information to create reports and improve the Website. The cookies collect data in anonymous form. This includes the number of visitors to our Website, where they came from and which pages they visited. Click here for an overview of privacy at Google / expires after 1 minute

  • -dc_gmt_UA-57791172-11/ Google Analytics: We use these cookies to record how visitors use our website. We use this information to create reports and improve the Website. The cookies collect data in anonymous form. This includes the number of visitors to our Website, where they came from and which pages they visited. Click here for an overview of privacy at Google /  expires after 1 minute

  • -dc_gmt_UA-57791172-6 / Google Analytics: We use these cookies to record how visitors use our website. We use this information to create reports and improve the Website. The cookies collect data in anonymous form. This includes the number of visitors to our Website, where they came from and which pages they visited. Click here for an overview of privacy at Google /  expires after 1 minute

  • gid / Google Analytics: We use these cookies to record how visitors use our website. We use this information to create reports and improve the Website. The cookies collect data in anonymous form. This includes the number of visitors to our Website, where they came from and which pages they visited. Click here for an overview of privacy at Google /  expires after 1 day

  • Bcookie / LinkedIn - Bcookie is used for the purpose of ID browser cookie. Click here for an overview of privacy at LinkedIn. / Bcookie expires after 1 year

  • Lidc / LinkedIn - Lidc is used for the purpose of routing. Click here for an overview of privacy at LinkedIn. / Lidc expires after 1 day.

1.1.1For optimization purposes our website uses the web analytics tool by Google LLC (“Google”). Google Analytics uses cookies. Google Analytics places a cookie on your computer to recognize you on an anonymous basis when you return to a particular website. Google uses the information obtained by the cookie to store a profile of which pages you have visited within a session.

1.1.2The stored information of the use of the Website (e.g. pages visited, time spent on the Website) generated by the cookies is transmitted and saved on a server by Google in the USA. This Website has activated the IP anonymization, whereby the IP address is shortened by Google within the EU and the EEA. Only in exceptional cases the whole IP address is first transferred to a server of Google in the USA and then shortened. Google is certified under the EU-U.S. Privacy Shield, so that adequate level of data protection is ensured when processing Data in the USA. Google is a processor for Kedrion and processes the Data solely on our behalf. The Data received from Google Analytics will be used by Kedrion for our own business activities and planning, in order to better understand how the content of our website and the associated experience can be optimized. The IP address processed by Google Analytics will not be merged with other data from Google.

1.1.3By clicking on the "OK"-button in the Website's cookie banner you agree to the use of cookies. The consent can be withdrawn at any time by deleting the cookies form the device and browser and adjusting the browser settings; this, however, may compromise the functionality of the Website. The withdrawal of the consent does not affect the lawfulness of processing based on consent before its withdrawal. Further, you can also disable the collected website specific data (IP address) through cookies send and processed by Google, by downloading and installing the following browser plugin (https://tools.google.com/dlpage/gaoptout?hl=en).

2.purposes of processing

2.1We process Data for the following purposes

  • reply to messages, complaints and service requests you send us;

  • operation, management, analysis and improvement of our website;

  • IT support and maintenance;

  • ensuring network and data security.

3.LEGAL basis for processing Data

3.1The legal basis for the collection and processing of Data depends on the specific context in which we collect it. We may process your Data:

3.1.1if we have received your consent (Art 6 para 1 lit a GDPR), e.g. in connection with cookies pursuant to § 96 Austrian Telecommunications Act 2003,  only to the extent of the consent given. You can withdraw your consent at any time with effect for the future.

3.1.2in order to manage and fulfill (pre-)contractual obligations (Art 6 para 1 lit b GDPR) in connection with your requests via our Website. Further, we may process your Data in order to fulfill legal obligations (Art 6 para 1 lit c GDPR), such as ensuring network and data security.

3.1.3on the basis of the legitimate interests (Art 6 para 1 lit f GDPR) of Kedrion or a third party. These legitimate interests include: effective business management, further development of our services and products as well as for customer acquisition.

3.1.4Sensitive Data are usually processed on one of the following legal bases:

(a)upon your  explicit consent (Art 9 para 2 lit a GDPR), e.g. in the context of requests, reports via our Website; or

(b)for the establishment, exercise or defence of legal claims (Art 9 para 2 lit f GDPR); or

(c)for reasons of substantial public interest (Art 9 para 2 lit g GDPR); or

(d)if, in exceptional circumstances, it is necessary to protect your vital interests and you are unable to give your consent (Art 9 para 2 lit c GDPR).

4.recipients of personal Data

4.1We may share the Data with the following recipients:

4.1.1our employees who need them to fulfill contractual and legal obligations and legitimate interests, group companies, external service providers (e.g. IT service providers) and partners who provide data processing services for us or who otherwise process Data for the purposes described in this declaration (such as external advisors) or who are disclosed to you when we collect your Data. A list of group companies, service providers and partners is available on request. All recipients are obliged to treat your Data confidentially and to process it only within the framework of the provision of services;

4.1.2to any competent authority, such as health, supervisory or safety authorities, or public authorities, a court or other third parties, when disclosure is necessary (i) by law or regulation, (ii) to exercise, protect or defend our statutory rights, or (iii) to protect your important interests or the important interests of another person;

4.1.3 to any other person upon your consent if necessary.

5. OBLIGATION to provide data

5.1Some of the Data marked as mandatory fields on the Website are required in order to process your request, notification, report etc. Without providing this Data, we may not be able to or not completely to process or respond to your request, notification, report, etc.

6. International data transfer

6.1 Your Data may be transferred and processed in other countries outside the EU/EEA for which an adequate level of data protection has not yet been established by the EU Commission and which may not provide the same high level of protection. Subject to local laws and regulations Data may be accessible to local authorities or courts.

6.2 However, we have taken appropriate security measures to ensure that your Data remains protected in accordance with this data protection declaration. This includes the application of the EU Commission's standard contractual clauses for the transfer of Data. Further details on the appropriate safety precautions taken are available on request.

7. Data retention

7.1 We keep your Data as long as this is necessary for the fulfilment of the purpose or as long as legal retention or documentation obligations, statutory limitation periods (e.g. the special limitation period for damages of 3 years or in specific case the general limitation period of 30 years according to the General Civil Code (ABGB)), or legitimate interests (keeping of evidence for asserting or defending legal claims) exist.

7.2 As soon as there are no legitimate purposes for the further storage of Data, these will either be deleted or made anonymous. If this is not possible (for example because your Data was stored in backup archives), we will store your Data securely and make it inaccessible to further processing until deletion is possible.

8. Data subject rights

8.1 In accordance with applicable law, you have the right to access, correct, request deletion of his Data, to object to the processing of his Data, and portability of your Data, to request restriction of the processing of your Data, and to file a complaint with the data protection authority, when you believe your data protection rights have been violated (in Austria: Austrian Data Protection Authority, Österreichische Datenschutzbehörde).

8.2 If we process your Data on the basis of your consent, you can withdraw your consent at any time. You can withdraw your consent, which you have given by corresponding confirmation within the cookie banner, at any time also by a corresponding setting in your browser. The withdrawal of your consent does not affect the legitimacy of the processing until your withdrawal.

8.3 To exercise these rights send an email to "officekint@kedrion.com" or a letter to Kedrion International GmbH, Attn. Data Protection, Kärntner Ring 5-7, Top 501, 1010 Vienna, Austria.

8.4 Automated decisions within the meaning of Art 22 GDPR mean that a decision that has legal effect on you or significantly affects you in a similar way is automatically made - including profiling - without verification by a natural person. We do not use automated decisions.

9. Updates to this data protection declaration

We may update this data protection declaration to reflect legal, technical or business changes. When we update this data protection declaration, we will take reasonable steps to inform you of the importance of the changes made. You will find the date of the "last update" at the beginning of this data protection declaration.